Giving Feedback

Feedback Lab — 14-Minute Cycle

Group: 3–5 learners Roles: 1 Giver · 1 Receiver · 1–3 Observers Materials: Feedback Quick Guide + Flip Cards, timer, notes

Role setup (per group): There is one Feedback Giver and one Feedback Taker. All other team members act as Observers (silent, note-taking) for this round. Rotate roles in the next cycle so everyone is Giver and Taker once.

Flip Cards — Roles & Quick Guides

If the embed above is blocked, open in a new tab: Feedback Roles — Flip Cards.

Phase A — Feedback Conversation (7 min)

0:00–0:45 — Receiver frames the task (≤45s)

• State goal + what feedback you want (focus area).
• Hand the Giver a relevant Flip Card (e.g., SBI, WWW/EBI).

0:45–3:30 — Giver gives feedback (≈2–3 min)

• Pick one protocol and stick to it:
• SBI + Request (Situation–Behavior–Impact → Request)
• WWW / EBI (What Went Well / Even Better If)
• 2×2 (two strengths + two suggestions)
• Rules: specific, actionable, “I” language; target behavior, not person.

3:30–5:00 — Receiver responds (≈1.5 min)

• Paraphrase key points; ask one clarifying question; name one next step.

5:00–7:00 — Joint next step (≈2 min)

• Agree on one concrete action (what + by when). Write it down.

Observers (silent, note-taking): Specific? Balanced? Actionable? Respectful “I” language? Did the Receiver listen, clarify once, choose a next step?

Phase B — Feedback on Feedback (7 min)

0:00–1:00 — Start with a strength (Observers)

1:00–4:00 — Process critique (Observers)

• Use Flip Cards to cite examples and offer one tweak.

4:00–5:30 — Giver & Receiver reflect

• Each: one thing to keep, one to change next time.

5:30–7:00 — Team upgrade

• Agree on one protocol tweak for the next round (e.g., cap to 2 suggestions).

Pocket Checklists

Giver

two strengths → one protocol → concrete examples → one actionable suggestion

Receiver

set focus → listen → one clarifying question → choose one action

Observer

evidence-based notes → one strength + one suggestion → propose one tweak

Rotate roles and repeat so everyone is Giver and Receiver once.

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